Your information.

PLATFAWM PTE. LTD. is responsible for the personal information collected for these services. Contact support@platfawm.com about this notice or your information.

Information used

When you contact us or place an order, we use your contact details, project requirements, delivery files and payment references to quote, deliver and support your project, prevent fraud and maintain business records. This website has no enquiry form, advertising trackers or analytics cookies. Hosting and email providers may process technical logs for security and delivery.

Payments and service providers

Payments are handled by Stripe through Stripe-hosted checkout. We receive payment references and order information, not your full card details. Cloudflare hosts the website and routes incoming email to our business inbox hosted by Google. Resend handles service email. These providers may process information outside Singapore under their own privacy terms.

Project data

We use AI-assisted methods for research and implementation. Any use of your confidential project data with an AI provider will be agreed as part of the project scope before that data is shared. Do not send passwords or sensitive customer records through project enquiries.

Retention and requests

We retain project information only while needed for the agreed service, follow-up support, disputes or required business records. You may request access, correction or deletion by contacting support@platfawm.com; legal record-keeping duties may limit deletion. Access is restricted to authorized systems and operators, with encrypted web transport and private internal services.